When your product to-do list (aka the product backlog) is very long, with “urgent” items or requests from your biggest or most demanding users, the natural path is to focus on the high value work. New features that could bring in new users or retain existing ones. Major bugs. Quick wins. Everywhere I’ve worked, and […]
Product management
Redesigning City A.M. – March 2016
Summary On 15th March 2016, we released a brand new look for cityam.com. In this post I’ll be digging into the what and why of the redesign.
How I prioritise small requests alongside project work
Recently, I changed the way I prioritise new work requests and projects. Here’s what I’ve started doing. Prioritising the product backlog JIRA is our central system for development requests. There’s one project for smaller requests: the “BAU” as I call it, which is anything that takes 2 days dev time or less. Except for urgent […]
6 pitfalls with user feedback
Getting feedback from users can be an invaluable way to determine how your product is viewed by its audience. But it’s important to understand some of the pitfalls with user feedback before you start allowing comments to shape your product strategy. 1. Not everyone likes change There’s a running joke that whenever Facebook changes something, […]