Ben Barden

Products - Projects - Process

Product management

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Ben Barden

6 pitfalls with user feedback

Getting feedback from users can be an invaluable way to determine how your product is viewed by its audience. But it’s important to understand some of the pitfalls with user feedback before you start allowing comments to shape your product strategy. 1. Not everyone likes change There’s a running joke that whenever Facebook changes something, people are up in arms… Read More

Ben Barden

City AM: Homepage/Category redesign

Note: This is a backdated post, originally published in March 2015. Since joining City AM in June 2014, we’ve introduced a series of gradual changes to the site layout. The main changes can be grouped into a few areas: a new headera tiled layoutgetting the homepage and category pages to matchmobile-firsta refreshed sidebar with compelling content and greater variety Barring a few… Read More

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