Getting feedback from users can be an invaluable way to determine how your product is viewed by its audience. But it’s important to understand some of the pitfalls with user feedback before you start allowing comments to shape your product strategy. 1. Not everyone likes change There’s a running joke that whenever Facebook changes something, […]
Product management
City AM: Homepage/Category redesign
Note: This is a backdated post, originally published in March 2015. Since joining City AM in June 2014, we’ve introduced a series of gradual changes to the site layout. The main changes can be grouped into a few areas: a new header a tiled layout getting the homepage and category pages to match mobile-first a refreshed sidebar […]