When your product to-do list (aka the product backlog) is very long, with “urgent” items or requests from your biggest or most demanding users, the natural path is to focus on the high value work. New features that could bring in new users or retain existing ones. Major bugs. Quick wins. Everywhere I’ve worked, and […]
product strategy
6 pitfalls with user feedback
Getting feedback from users can be an invaluable way to determine how your product is viewed by its audience. But it’s important to understand some of the pitfalls with user feedback before you start allowing comments to shape your product strategy. 1. Not everyone likes change There’s a running joke that whenever Facebook changes something, […]